YouTube customers reported the app on iPhones and iPads went down at the moment at about 12:30 p.m., with many saying it repeatedly crashes after they attempt to open a video. Greater than 7,500 customers reported points with the app on DownDetector by 3 p.m. and 75 p.c of complaints mentioned the problems had been with the app itself.
The problems have ranged internationally, affecting customers in international locations outdoors the U.S. together with Canada, Poland, and Sweden.
Customers who had been impacted by the outage have reported that opening the app will pressure it to shut and crash mere seconds after logging in, and pressure closing and relaunching the app or restarting the machine doesn’t assist.
It’s unclear what’s inflicting the problem, however the outages look like particular to iOS, in response to 9to5Google. The outlet reported that it doesn’t seem to have been brought on by a latest app replace and units nonetheless operating on a 17.46.4 model are at present fantastic.
Those that nonetheless wish to entry YouTube ought to nonetheless have the ability to take action by the web site as a substitute of the app, however new stories are suggesting the positioning could also be having points as nicely. One particular person wrote on DownDetector, “Can’t use the app, web site additionally not responding.”
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There have additionally been stories of comparable crashes on YouTube Music and the corporate commented on its official Twitter web page and wrote, “We’re conscious that lots of you utilizing the YouTube app on iOS units could also be experiencing crashes. We’re so sorry about this and have begun engaged on a repair!” YouTube mentioned it is going to present updates as quickly as they’re accessible.
The most important factor customers must know is that they’ll doubtless must obtain an replace for the app (someday quickly…) to repair the problem.
