Satellite tv for pc service Dish Community has been experiencing a big outage(Opens in a brand new tab) since Thursday, The Verge reported. The outage began the day Dish reported their 2022 This fall earnings(Opens in a brand new tab), when the corporate introduced they’ve dropped beneath 10 million subscribers for the primary time in practically 20 years.
Apparently, the corporate’s web site, app, and customer support strains are down. The entrance web page of Dish’s web site(Opens in a brand new tab) presently shows a banner thanking prospects for his or her endurance, stating, “We’re experiencing a system subject that our groups are working arduous to resolve.”
Elon Musk’s cuts at Twitter are reportedly affecting staff’ work
The Verge could not attain a human on the service’s customer support line, simply an automatic message; robotechcompany.com known as Dish and acquired the identical message, which stated that an inner techniques subject is impacting customer support. Whereas the recording acknowledged that satellite tv for pc service shouldn’t be disrupted throughout this time, prospects have taken to Twitter(Opens in a brand new tab) to complain about varied issues, together with disrupted service. Customers on DownDetector(Opens in a brand new tab) have additionally indicated points within the final 24 hours.
Not solely are prospects confused about what is going on on, however staff appear to be too. Sources advised The Verge(Opens in a brand new tab) that they have been left at nighttime in regards to the outage and that the system is so damaged that some folks have not labored in over a day.
